PRIVACY POLICY

We take the role of protecting your privacy and maintaining the security of any personal information received from you very seriously. We adhere to the requirements of the General Data Protection Regulations.

This statement explains what personal information we collect and how we may use it.


On making an enquiry we may ask for your name, contact details, email address and requirements. This allows us to process and fulfil your enquiry. You have the option to withhold personal information that is not required for the enquiry process.

We use your personal information to update you on and send information regarding:

  • The latest offers on our holiday lets

  • New services and offerings

  • E-newsletters

  • Enabling you to participate in customer surveys following a purchase of a product or service


We will only contact you with your consent. We do not share, sell, rent or exchange your personal information with any third parties unless you specifically give us (and we record your consent) to do so. We follow strict security procedures in the storage of data we have received form you and we ensure no unauthorised personnel have access to that data.

To maintain the accuracy of our database, you have the right to check, update or remove your personal details by contacting us at contact@hay-cottages.com

 
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©2020 by Walnut Tree Cottage, Hay-on-Wye.